Responsible Gambling

Gamble Responsibly with PlayHugeLottos:

Gambling is a great opportunity to win big and to change your life forever. However, the odds won’t always be in your favour and we want all our players to be prepared for that. Therefore, we encourage you to always play responsibly. The thrill of possibly winning can be exciting, but do not risk money that you cannot afford to lose. Gambling should always be fun and entertaining, whether you win or lose. That’s why we’re committed to providing the tools and support you need to stay in control of your online gambling.

Self-Assessment Recommendation

If at any point you feel that gambling has become a problem or an addiction, we encourage you to take the below self-assessment test. This will help you assess the impact gambling is having on your life and it will help you stay in control or take action if needed:

https://gamblersanonymous.org/20-questions/

If you recognize problematic gambling behaviours through this self-assessment please explore the available responsible gambling tools mentioned below.

Do you need a break away from gambling?

PlayHugeLottos is committed to creating a platform where players can take a break away from gambling at any time.

If you are concerned about your gambling behaviour, please follow one of the below available options:

Set Deposit Limits on your account:

– You can set a limit for the maximum amount of money that you would like to deposit within a specific period of time.
– To activate Deposit Limits go to My Account > My Limits > and follow the instructions on the page

Request a Cooling-Off period:

– A Cooling-Off period allows you to take a short break from your account.
– Your account will be temporarily suspended for the selected period and you will not be able to place bets during this time.
– To activate a Cooling-Off period go to My Account > Account Restrictions > and follow the instructions on the page

Self Exclusion:

– Permanent Self-Exclusion allows you to close your account permanently.
– Please note that this action cannot be reversed!
– To permanently close your PlayHugeLottos account go to My Account > Account Restrictions > and follow the instructions on the page

Alternatively, you contact us via our Contact page and request an account closure.

We will also take all reasonable steps to ensure you do not receive any promotional material during this time. Nevertheless, if you have subscribed to or liked our Social Media channels, we strongly recommend you take steps to ensure you don’t receive our news and/or updates through these channels.

We also strongly recommend that you do this for any other operator you may be registered with.

Parental Control

• • There are a number of third party applications that parents or guardians can use to monitor or restrict the use of their computer’s access to the Internet:
  • NetNanny – filtering software protects children from inappropriate web content:www.NetNanny.com
  • CYBERsitter – filtering software allowing parents to add their own sites to block:www.CYBERsitter.com
  • The following are tools for website blocking and gambling site blocking in particular: BetBlocker, Gamblock and Gamban.

18+

It is illegal for anyone under the age of 18 to open an account and/or to play on our site. We reserve the right to request proof of age from any customer and may suspend an account until adequate verification is received.

Do not allow anyone under the legal gambling age to access your account or use your device to participate in gambling activities. You are responsible for maintaining the security of your account credentials and devices.

Are you worried about your friends?

Are you worried that a close friend or relative might have a gambling problem? Please contact our support department. They can help set both you and the person you are worried about on the right track.

Independent organisations

Below you will find contact information to organisations that can help problem gamblers, people with a gambling addiction, and their family and friends.

GambleAware

GambleAware is administered and funded by an independent leading charity in the UK called GambleAware. GambleAware provides information to help people make informed decisions about their gambling. They offer help and support should you need it. GambleAware also funds education, prevention, and treatment services and commissions research to broaden public understanding of gambling related harm. Further information can be found by visiting their website: www.begambleaware.org

GamCare

GamCare is a leading provider of information, advice, support and free counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone) from 8am to midnight 7 days a week or by visiting their support page: www.gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem. More information can be found on their website at: www.gamblersanonymous.org