What Happens If I Win?

It’s finally happened, you’ve won the lottery...now what? Keep reading to find out everything that will happen from when you receive your winning email to when you receive the cash in your account.

Winning Communication

We will notify you as soon as you have won a prize in a lottery draw, no matter how big or small.


After you buy a lottery entry, you will be notified of the lottery draw results in an email as soon as they are drawn. You will also see your corresponding entry numbers alongside the winning numbers so that you can double-check your results and winnings.


If you win £/€/$200 or more, you won't only receive an email, but also a personal call from our customer service team to congratulate you and help answer any questions you may have about your winnings.

What Happens If I Win?

Winnings In Account Balance

As soon as you win, your winnings will automatically be credited to your PlayHugeLottos.com account balance as soon as the draw results are announced. These winnings can be found in the 'Unclaimed Winnings and Vouchers' section in your account. From this point, you will have a few options as to what you can do with your winnings. Below is the step by step method for each option.

Convert to Play Credits

This option will put your winnings back into your PlayHugeLottos.com gaming account as play credits. You will get an extra 25% bonus credits if you choose this option. This conversion will be processed instantly.

How to convert your winnings to play credits:

  • Click on the 'Claim Winnings' button
  • Select ‘Convert to Credits’
  • Choose the amount you want to convert
  • Click ‘Confirm’
  • Enjoy your extra 25% bonus credits that will be added automatically to your account balance!
What Happens If I Win?


Donate to Charity

Make a difference in someone’s life by donating your winnings to our supported charity - Life For Mothers. Most players choose this option for smaller amounts of winnings or for a portion of their winnings.

How to donate your winnings to charity:

  • Select the 'Claim Winnings' button
  • Click ‘Donate Funds’
  • Choose the amount that you want to donate
  • Click ‘Confirm’

Feel good knowing that you contributed to improving the lives of the less fortunate!


You can request a cash withdrawal of your winnings to your bank account or ewallet. You can only choose this option if your winnings amount is at least higher than the minimum withdrawal amount of £10, €12 or $15. If your winnings are less than this, you can keep them in your account until you have reached the minimum amount for withdrawal.

How to withdraw your winnings:

  • Click on the 'Claim Winnings' button
  • Select ‘Withdraw’
  • Choose your preferred withdrawal method from the list
  • Enter the relevant information for the withdrawal method of your choice
  • Enter the amount that you want to withdraw
  • Click ‘Confirm’
  • Depending on your chosen withdrawal method, you will receive your winnings within 2 to 14 days!

Let us know in the comments what your biggest win so far at PlayHugeLottos.com is and whether you have any other questions about winnings and withdrawals that we have not answered yet!

This post was written by
Jason L - who has written 2956 articles

Posted by Samson (31/01/2020)

Waiting for the big win to make withdrawal.

Posted by Chitaranjen (1/02/2020)


Posted by Leyla (7/04/2021)

good news

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