So erkennt man eine betrügerische (Scam) E-Mail

Wir erhalten gelegentlich Beschwerden von Kunden, die falsche Gewinnbenachrichtigungen erhalten haben. Wir möchten jedem, der Opfer eines solchen Betrugs geworden ist, folgenden Rat anbieten:

If you receive a winning notification that our name or the MUSL, or Camelot has or any other lottery operator, please keep in mind that our winning notification always looks as follows: 


    Of course, the golden rule applies:


    Below you will find some information about fraud schemes:


    Of course, the golden rule applies:


    But if you are still convinced it could be a serious profit, we recommend you follow these simple steps: Procedure

    1 Step:

    Ask yourself whether you played in the lottery question. It is often claimed in a letter fraud or fraudulent e-mail that the lottery is sponsored by a large corporation such as Microsoft, and that the winners were selected at random in some obscure method. Real lotteries work differently. In a real lottery you need to buy a lottery ticket or play in a different way. Lotteries by Random failure of e-mail addresses are not serious.

    2 Step:

    Look out for spelling and grammatical errors in the letter, or e-mail in which you will be declared the winner. Most lottery scams come from countries where English or German are not widespread. A real letter from a reputable company would not be full of errors.

    3 Step:

    Pay attention to impersonal communications in which you, etc. with "Dear lucky winner" be addressed instead of by name. If you had actually participated in a reputable sweepstakes and your identity specified, you would have written to you by name.

    4 Step:

    Distrust of a release in which you are instructed to keep secret your winning prize. A real lottery does exactly the opposite: Winners are announced for advertising purposes. Scammers want you to tell anyone about your alleged profit, so other you can not point out the fraud. There is one exception: one of the advantages over a service provider like us to play along, it means that you can maintain your anonymity.

    5 Step:

    Be wary of a letter which calls for an urgent response. Although there are guidelines from reputable lotteries for the periods within which a price has to be claimed, but it never comes to a few days. Criminals try an atmosphere of great urgency to create, to move you to a spontaneous action, before you have time to reflect and recognize the fraud might.

    6 Step:

    Another common form of fraud are tax or fee claims. If you have a tax or processing fee - or any other alleged debt - to pay, this indicates a false lottery. Many lottery scammers send you a check as part of your alleged profit, and you are instructed to return some of the money as payment for taxes or any fee. The check is wrong, but until your bank recognizes this, you have already paid the money to the scammer and the bank will have to just face it.

    If you receive such an e-mail, no matter how lucrative it may sound, simply delete it. Enter the senders UNDER NO CIRCUMSTANCES your personal or banking information, or will pay you money.

We have found recently that scammers incorporate our data and website URL in the footer of their email and when the recipient click on it, they end up on our website. To trust is to be created. Let yourself be fooled in any case, even if scammers know how often to camouflage very well. If you are unsure,  please contact our Customer Service . We'll help you to identify fraud.

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