Support and Service Excellence
Customer Support - Service Excellent
Rated 4.5 out of 5
With 18 years in the business, we have built a well-deserved reputation as the world’s number one lottery messenger service. A streamlined, secure and efficient website, attractive products on offer and a 100% pay out record to our winners ensures we maintain this reputation.
We have invested in a world class customer support team and pride ourselves on being beyond reproach with the support we provide to you.
Please be sure to rate our service on completion of any live chat. This allows us to monitor service levels and to ensure you are receiving the very best in support.
For the year 2014 we have maintained a 4.5 out of 5 rating for our customer support. We will continue to strive to maintain excellence in all we do, here at PlayHugeLottos.com:
#greatservice the customer service people are true professional and knows their work well. They are well trained to handle customer's queries. I had a query related to deposit of funds in Banks which was solved very efficiently.
#greatservice I appreciate the speedy response whenever one has a query or issue, not a single hassle from the support team since 2008
#greatservice...Outstanding customer service from @Eva,@Julia, @ Brittany the whole gang @PlayHugeLottos as always! Super quick & friendly replies.
Oh yeah. Playhugelottos.com has one of the best customer service I've ever used. I've asked about voucher wins several times. The response I got was almost immediate and correct every time. I've asked about payouts on winnings and got my questions answered right away. Great costumer service. I am very pleased. Keep up the good work!
#greatservice I have had the most wonderful experience every time I have had any interaction with Playhugelottos. The customer service goes above and beyond what one would expect.
#greatservice customer service support staff,always available when u have a problem 24/7 and so articulate in explaining for the customer to understand. They even go an extra mile of calling Incase they need to explain more. What more can a customer demand? I love the services.
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Terms and conditions
This website is owned and operated by Secure View Services Limited, 3rd Floor Methonis Tower, 73 Archbishop Makarios Avenue, Cyprus, using the gaming license of its holding company, Play UK Internet, N.V.
PlayUKinternet and its associated brands operate as an independent ticket purchasing service and are neither associated with nor endorsed by The National Lottery, MUSL, or Camelot Plc, nor any company that manages any product for which their services are employed
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